Frequently Asked Questions
Everything you need to know about our premium artificial plants and silk florals
How realistic are your silk plants and flowers?
Our products are crafted using high-quality materials and 'Real Touch' technology to mimic the texture, color variations, and natural appearance of live botanicals.
How long does shipping take for home decor items?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for artificial greenery?
We offer a 30-day return policy on most items. Products must be in their original packaging and in new, resalable condition to qualify for a refund.
Can your silk arrangements be used outdoors?
While some items are specifically labeled as UV-resistant for outdoor use, we recommend keeping standard silk arrangements indoors or in covered areas to prevent fading from direct sunlight.
How do I clean and maintain my silk plants?
Maintenance is simple: occasionally dust the leaves with a microfiber cloth or use a specialized silk plant cleaning spray to keep them looking fresh and vibrant.
Do you offer wholesale pricing for interior designers?
Yes, we provide trade discounts and wholesale options for industry professionals, including interior designers, event planners, and commercial stagers.